News and tips for supporting the 7000+ businesses who rely on Orchid’s Sage add-ons.
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Is ChatGPT coming for your Accountancy job?

A team of academics recently tried to answer that question. We asked for a second opinion.

EFT Processing (for Sage Intacct):

News: We've just released support for A/R Payments in EFT Files for Direct Debits
Tip: Use this EFT AP Payment Request help page for tips on viewing or selecting payments
Support: Our latest PUs resolved a couple of issues described in this Product News article, as well as an EFT File Download issue (caused by double quotes in certain fields)

Info-Explorer: Read our Product News article about the first release of our 64-bit version. Other changes in this PU include:

Online help is now accessible from the application
Drill-through now supports Complex Passwords

Tips for:

Various Modules: Emailing using Office 365 from Orchid modules
Various Modules: Using Sage Multiple Contacts when emailing from Orchid modules

Support for:

EFT Processing (Sage 300): Configuring and troubleshooting emailing options & issues
Process Scheduler: Use our troubleshooting checklist if a schedule does not run