News and tips for supporting the 7000+ businesses who rely on Orchid’s Sage add-ons.
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The Dark Arts of managing Multiple Entities

Our case studies highlight some of the darker arts of managing multiple entities and complex organisational structures, before we shine the light on some solutions.

EFT Processing (for Sage Intacct):

News: Our Features & Roadmap article summarises what we've already released, and what we have planned
Tip: Why, When, and How to create a Prenote File (for $0 pre-notifications)
Tip: Why, When, and How to create a Positive Pay File (to deter check/cheque fraud)

Product News:

EFT Processing: v2024 is now available. The latest PU (for v2021 and later) also includes some other enhancements.
Information Manager: v2024 is now available. The latest PU (for v2022 and later) also includes support for XLSX files.
All Modules: Refer to this article for the status of our Sage 300 v2024 compatibility release for other Orchid modules

Tips for:

EFT Processing: How to make the most of EFT Logging & Alerts capability
Bin Tracking: How to Fix Variances in Bin Quantities (when items have been receipted without the required Bins)
Extender: How to delete Extender Audit Log records

Support for:

All Modules: What to do if Test Email Screen appears to hang
Report Runner: The latest PU supports XLSX files, which should address the Excel Compatibility Error issue.
Inter-Entity Transactions: We answer common questions in our FAQ help article
Inter-Entity Trade: We answer common questions in our FAQ help article

"What a time saver to be able to attach invoices directly to Sage 300 entries using Orchid's Document Management Link."
BARBARA HARNOIS, AP SPECIALIST, RUBB INC., USA